Terms of Service
These Terms of Service (“Terms”) are an agreement between you and David Mendez, an individual based in Buenos Aires, Argentina, trading as Crispmill (“we”, “us”, or “the seller”). They govern your use of the Crispmill website at https://crispmill.com, our browser extensions, and related services (together, the “Services”).
By using the Services, creating an account if we offer one, or completing a purchase, you agree to these Terms and to our Privacy Policy and Refund Policy. If you do not agree, do not use the Services.
1. Who you contract with
You contract with David Mendez (trading as Crispmill) for the license to use our software and for our provision of the Services.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
When you buy a paid plan, you also enter a contract with Paddle for the payment transaction, under the Paddle Buyer Terms. Paddle’s Refund Policy also applies, together with the refund terms on this website.
2. The Services
Crispmill provides software, including browser extensions for Google Chrome and Microsoft Edge, focused on reading and productivity. Our first product, Send to Reader by Crispmill, is being built to turn a web article into a clean, readable document and send it to an e-reader (for example a Kindle) or let you download it. Paid plans may add document tools and, for Pro+, scheduled digests delivered to an e-reader you designate.
As of 10 November 2026, Send to Reader has not been released and paid plans are not offered for sale.
We may also offer other reading or productivity extensions under the Crispmill name. These Terms apply to those products unless a product has its own terms.
The free version is intended to work on your device without an account. Pro+ digests require you to provide an email address and an e-reader delivery address, which we store on a server in order to generate and send the digest.
Features, prices, and availability may change. Prices on the pricing page describe what we intend to charge. They are not an offer until checkout is open and the price is shown in Paddle Checkout.
Kindle is a trademark of Amazon.com, Inc. Crispmill is not affiliated with, endorsed by, or sponsored by Amazon. You are responsible for following Amazon’s or any device maker’s rules for sending personal documents to your device.
3. Eligibility and accounts
You must be able to form a binding contract in your country. If we offer an account, you must provide accurate information and keep it up to date. You are responsible for activity under your account and for keeping any login details secret.
4. License and intellectual property
We grant you a limited, non-exclusive, non-transferable, revocable license to install and use the extensions and Services for your own personal or internal purposes, in accordance with these Terms and the plan you paid for (if any).
David Mendez / Crispmill retains all ownership of the Services, our software, branding, and documentation, and all related intellectual property. These Terms do not sell you the software. You may not copy, modify, distribute, sell, lease, reverse engineer (except where mandatory law allows), or create derivative works from the Services, or remove proprietary notices.
You retain any rights you already have in content you process with the Services (for example, an article you send to your e-reader). You are responsible for having the right to process that content.
5. Acceptable use
You may not use the Services to:
- break the law, or infringe anyone’s intellectual property, privacy, or other rights;
- commit fraud, spam, or other abusive or deceptive activity;
- interfere with the security or operation of the Services, including by introducing malware, probing or scanning our systems without permission, or scraping in a way that harms the service;
- resell or sublicense the Services, or share a paid license in a way that circumvents our plans;
- attempt to send unlawful or unsolicited bulk email through any delivery feature.
6. Payment, subscriptions, and taxes
Paid products are sold by Paddle as Merchant of Record. Payment terms, billing, invoices, taxes, and related customer service for the transaction are handled by Paddle under the Paddle Buyer Terms. We never receive or store your full payment card details.
Prices are shown before purchase, including whether you are buying a one-time license or entering a subscription. Subscriptions (such as Pro+) renew automatically for the same period (monthly or annual) until you cancel. Paddle will charge the payment method you provided on each renewal, and may add applicable taxes at checkout.
You can cancel a subscription at any time through the Paddle customer portal (linked from your Paddle receipt or via paddle.net). Cancellation takes effect at the end of the current billing period, and you keep access until then. Refunds are described in our Refund Policy.
You should check that the order details are correct before you pay. If you notice an error after payment, contact Paddle and, if you wish, email us at support@crispmill.com so we can help.
7. Service level
We aim to keep the Services reliable, but we do not guarantee that they will be uninterrupted, timely, or error-free, or that a particular website will convert perfectly, or that a third-party e-reader service will accept every document. Websites, browsers, and e-reader services change, and delivery can fail for reasons outside our control.
8. Suspension and termination
You may stop using the Services at any time and may uninstall the extension. You may cancel a subscription as described above.
We may suspend or terminate your access if you materially or repeatedly breach these Terms, fail to pay amounts due, create a security or fraud risk, or if we have to stop offering a product. Where reasonable, we will give you notice. Sections that should survive termination (including intellectual property, limitation of liability, and this section) will survive.
9. Disclaimers and limitation of liability
The Services are provided “as is” and “as available,” to the fullest extent permitted by law. We do not give implied warranties of merchantability, fitness for a particular purpose, or non-infringement, except where the law does not allow us to exclude them.
Nothing in these Terms limits liability for fraud, death or personal injury caused by negligence, or any liability that cannot be limited under applicable law, including mandatory consumer rights in your country.
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or lost-profit damages, or for lost data, and our total liability for claims relating to the Services is limited to the amount you paid us (through Paddle) for the Services in the 12 months before the claim, or US$50 if you have paid nothing.
10. Changes
We may update these Terms from time to time. The updated Terms will be posted on this page with a new “last updated” date. If a change is material, we will take reasonable steps to notify you (for example by email if we have it, or a notice on the website). Continued use after the effective date means you accept the updated Terms, except where the law requires your express consent.
If we change our refund policy, product terms, or contact details, we will update this website and notify Paddle as required.
11. Contact
Seller: David Mendez, trading as Crispmill, Buenos Aires, Argentina.
Email: support@crispmill.com
Website: https://crispmill.com
For payment, invoices, cancellations, and refund requests, you can also contact Paddle at paddle.net.
12. Governing law
These Terms are governed by the laws of Argentina, without prejudice to mandatory consumer protections in your country of residence. The Paddle Buyer Terms have their own governing-law rules for the payment contract with Paddle.